About Spherific
What does Spherific sell?
Spherific specialises in decorative spherical objects and orb-inspired ornaments intended primarily for desks, offices, shelves and contemporary interior spaces.
Our collection focuses on objects that can introduce shape, texture and visual interest without requiring major changes to the surrounding environment.
Are Spherific products only for desks?
No. Although desk decoration is an important part of our concept, our pieces can be displayed throughout the home or workplace.
Depending on the individual product, they may work particularly well on bookshelves, coffee tables, consoles, sideboards, bedside tables, reception desks and display units.
Are the spheres functional products or decorations?
Unless a product page specifically describes additional functionality, our spheres should be considered decorative objects.
Always refer to the individual product description for the intended purpose, materials, dimensions and relevant care information.
Products
Will the product look exactly like the photographs?
We make reasonable efforts to represent products accurately.
However, colour and appearance can vary slightly because of lighting, photography, screen settings and the characteristics of individual materials or finishes.
For products featuring patterns, textures or naturally variable surfaces, minor differences may also occur between individual pieces.
Where can I find the dimensions?
Available dimensions are provided on the relevant product page.
We strongly recommend checking measurements before purchasing, particularly when the object will be displayed in a specific area of your desk or shelving.
How should I clean my decorative sphere?
Care requirements depend on the individual material and finish.
As a general precaution, use a clean, soft and dry cloth unless the product description states otherwise. Avoid abrasive cleaners, aggressive chemicals and rough materials that could damage decorative surfaces.
Are these toys?
No. Products sold as decorative objects are intended for decoration and should not be treated as toys unless explicitly identified and certified for that purpose on the relevant product page.
Orders
How do I know whether my order was received?
After successfully completing checkout, you should receive an order confirmation at the email address provided during your purchase.
Check your spam or junk folder if the confirmation does not appear in your main inbox.
Can I modify my order?
Contact spherific@outlook.it as soon as possible.
We will make reasonable efforts to accommodate modifications before processing or fulfillment begins, but changes cannot be guaranteed once an order has entered fulfillment.
Can I cancel an order?
Cancellation requests should be submitted as quickly as possible.
If your order has already been processed or dispatched, cancellation may no longer be possible. Eligible products can instead be handled according to our Return & Refund Policy and any applicable statutory rights.
Shipping
How long does shipping take?
Orders are generally processed within 1–3 business days.
Estimated delivery times depend on the destination and are provided in greater detail in our Shipping Policy.
Will I receive tracking?
Where tracking is available, tracking information will be sent after dispatch.
It may take approximately 24–48 hours for the carrier's system to display the first movement after tracking information is generated.
Why has my tracking stopped updating?
A parcel can travel between logistics facilities without generating a scan at every stage.
International shipments may also experience temporary pauses during customs processing or transfers between carriers.
Contact us if your shipment appears unusually delayed.
Returns & Refunds
How long do I have to request a return?
Spherific provides a 30-day return policy, subject to the eligibility conditions described in our Return & Refund Policy.
What condition must my return be in?
Eligible items should generally be returned in the same condition in which they were received, unused, with applicable tags and original packaging, together with proof of purchase.
When will I receive my refund?
Once your return has been received and inspected, we will notify you regarding approval.
Approved refunds are issued to the original payment method within 10 business days, although your bank or payment provider may require additional processing time.