Terms of service

Last updated: July 28, 2026

Overview

Welcome to Spherific. The terms “we,” “us,” and “our” refer to Spherific. Spherific operates this online store and website, including the information, content, features, products, tools, and services made available through it (collectively, the “Services”).

Our store is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer the Services to you.

These Terms of Service (“Terms”), together with the policies referenced on our website, establish the conditions governing your access to and use of the Services.

By visiting our website, browsing our products, placing an order, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

Section 1 – Eligibility and Account Information

By using the Services, you represent that you have reached the age of majority applicable in your place of residence or otherwise have the legal capacity required to enter into a binding agreement.

When placing an order or using certain features, you may be required to provide information including your name, email address, billing information, shipping information, and payment details.

You agree that information supplied to us will be accurate, complete, and current.

Where an account is created, you are responsible for safeguarding your login credentials and for activity conducted through your account.

Section 2 – Products

We make reasonable efforts to display and describe our products accurately.

However, product colours and appearance may vary depending on your device, display settings, lighting, photography, and other technical factors.

Product descriptions, availability, specifications, and other information may be updated when necessary.

We reserve the right to discontinue products or limit quantities available for purchase, subject to applicable law.

Section 3 – Orders

Submitting an order constitutes an offer to purchase the selected products.

An order is subject to acceptance by Spherific. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving product availability, suspected fraud, payment problems, pricing errors, or incorrect information.

Payment must be successfully authorized or processed before an order can be completed.

Please verify your order information carefully before submitting your purchase. Once processing or fulfillment has begun, we may not be able to accommodate cancellation or modification requests.

Returns and refunds are governed by our Return & Refund Policy.

Products purchased through our consumer store are intended primarily for personal or household use rather than unauthorized commercial resale.

Section 4 – Prices, Payments and Billing

Product prices, discounts, promotions, and special offers may change from time to time.

The applicable product price will generally be the price displayed when your order is submitted, subject to correction of genuine pricing or technical errors as permitted by applicable law.

Any applicable shipping charges, taxes, duties, or other charges will be communicated where required during the purchasing process.

You agree to provide accurate and current billing and payment information and represent that you are authorized to use the payment method submitted for your purchase.

Section 5 – Shipping and Delivery

Orders are delivered according to the shipping methods and estimated delivery periods described in our Shipping Policy.

Delivery dates and transit times are estimates unless expressly stated otherwise.

Delivery may occasionally be affected by circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, public holidays, transportation interruptions, or other exceptional events.

Nothing in these Terms excludes or restricts mandatory consumer rights concerning delivery, risk of loss, or non-delivery.

Section 6 – Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy and applicable consumer protection legislation.

Our voluntary return arrangements do not limit statutory rights that customers may have, including applicable rights concerning defective, damaged, incorrect, or non-conforming products.

Section 7 – Intellectual Property

Unless otherwise indicated, the website and its original content, branding, graphics, layouts, photographs, text, designs, and other materials are owned by or licensed to Spherific and may be protected by applicable intellectual property laws.

The Services are provided for personal and lawful use.

You may not reproduce, distribute, republish, commercially exploit, modify, or otherwise use protected website content without authorization from the relevant rights holder, except where permitted by law.

Section 8 – Third-Party Services and Tools

Certain functionality may be provided through third-party services, applications, payment processors, logistics providers, or other technology providers.

Your use of third-party services may also be subject to their respective terms and privacy policies.

To the extent permitted by applicable law, we are not responsible for independent services provided directly by third parties that are outside our reasonable control.

Section 9 – Third-Party Links

Our website may contain links to websites or resources operated by third parties.

We do not necessarily control, endorse, or assume responsibility for independent third-party websites, their content, security, availability, products, or privacy practices.

Customers should review the applicable terms and policies before conducting transactions with independent third parties.

Section 10 – Relationship with Shopify

Spherific is powered by Shopify, which provides technology that enables us to operate the online store.

Purchases made through our store are transactions directly between you and Spherific, rather than Shopify.

Shopify is therefore not the seller of products purchased from Spherific and is not responsible for fulfilling our obligations as the merchant.

Section 11 – Privacy

Personal information collected through the Services is processed in accordance with our Privacy Policy.

Because our store uses Shopify, certain personal information may also be processed by Shopify and other service providers necessary to operate our website and complete transactions.

Please review our Privacy Policy for additional information regarding collection, processing, disclosure, international transfers, retention, and your privacy rights.

Section 12 – Reviews and User Content

When you voluntarily submit reviews, comments, suggestions, photographs, or other content to us, you represent that you have the necessary rights to provide that material.

Your submissions must not violate applicable law, infringe third-party rights, contain malicious software, impersonate another person, or contain knowingly false or misleading information.

Where permitted by law, you grant Spherific the rights reasonably necessary to display, reproduce, and use content you voluntarily submit in connection with operating and promoting the Services.

Section 13 – Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, technical inaccuracies, omissions, or outdated information relating to product descriptions, availability, promotions, prices, shipping charges, or delivery estimates.

We reserve the right to correct genuine errors and update information where appropriate, subject to applicable consumer protection legislation.

Section 14 – Prohibited Uses

You may use the Services only for lawful purposes.

You must not use the website to commit unlawful or fraudulent acts, violate intellectual property rights, distribute malware, interfere with website security, collect personal information unlawfully, impersonate another individual or organization, send unsolicited communications, or attempt to gain unauthorized access to our systems.

We may restrict or terminate access where we reasonably determine that the Services are being misused or these Terms have been materially violated.

Section 15 – Suspension and Termination

We may suspend or terminate access to some or all of the Services where reasonably necessary, including where these Terms have been materially violated, fraudulent or unlawful activity is suspected, or security of the Services is threatened.

Provisions that by their nature should continue after termination will remain effective.

Section 16 – Warranties and Consumer Rights

We aim to provide accurate information and reliable Services but cannot guarantee that the website will always operate without interruption, delay, or technical error.

Nothing in these Terms excludes, limits, or overrides warranties, guarantees, remedies, or other rights that cannot legally be excluded under applicable consumer protection legislation.

Section 17 – Limitation of Liability

To the maximum extent permitted by applicable law, Spherific will not be responsible for indirect, incidental, special, or consequential losses arising from use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by applicable law.

Mandatory rights available to consumers remain unaffected.

Section 18 – Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the Services, material violation of these Terms, or infringement of another party's rights.

This provision does not impose obligations on consumers that cannot lawfully be imposed under applicable legislation.

Section 19 – Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be applied to the maximum extent legally permissible or severed where necessary.

The remaining provisions will continue in effect.

Section 20 – Entire Agreement

These Terms, together with the policies and notices incorporated into them, constitute the agreement governing your use of the Services.

A failure by Spherific to immediately exercise a right under these Terms does not automatically constitute a waiver of that right.

Section 21 – Governing Law

These Terms and your use of the Services are governed by applicable Italian law, without prejudice to mandatory consumer protection rules that may apply based on your country of residence.

Where you qualify as a consumer, nothing in these Terms deprives you of the protection afforded by mandatory provisions of the law applicable to you.

Section 22 – Changes to These Terms

We may update these Terms periodically to reflect changes to our Services, business practices, technology, or applicable legal requirements.

The latest version will be published on this page together with an updated revision date.

Material changes will be communicated where required by applicable law.

Section 23 – Contact Information

Questions concerning these Terms of Service may be directed to:

Spherific
Email: spherific@outlook.it
Phone: +39 393 427 4791
Address: Corso Sidney Sonnino 133, 70121 Bari BA, Italy